Monday, December 28, 2015

Don’t give fast quotes


Be careful about giving fast quotes. Unless you have so much profit in the jobs that you do that you can afford it, estimating by square footage is a big mistake. If you are going to someone’s home to look at a large project such as, a kitchen remodel, bathroom remodel, room addition – something that’s larger and has a lot of variables that will affect the pricing – don’t just shoot off a number to your customer right then and there. It gives off a very false sense.  If someone gives me a nice round number bid of $5000 just like that – I know immediately that they do not know what their talking about.
This is most of the time. If I have a plumber come over and I say how much is it to repair that hose bib, and he tells me $295 -- this is something I would expect from a plumber. It’s a simple job, they should be able to give me a price immediately.  Something that would involve pouring concrete, digging trenches, running new plumbing pipes, or framing a building, it doesn’t make sense to. You can’t just rattle off a price unless you were completely making it up.
This is not a good way to conduct business.  It looks better to tell your customers that you need time to look at the plans, figure it out, and wrap your mind around it. Even if you are not going to spend too much time on their project, it still looks better to give them a price for a larger job a few days later.  It will give them the impression that you do know what you are doing.  You are not going to be lying to them, it may seem deceptive, but you’re not going to be lying because you did spend some time on it. You took it home, opened it up, wrote a number down and shut.


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